FAQs!

Glance Through Our List of FAQs!

However, if any doubt/query still remains unsolved, you can always call us at 9982212456! We would love to hear from you!

What are the Payment Options Available at Rashi Ratan Bhagya?

At Rashi Ratan Bhagya, we accept a host of payment methods, such as Cash Cards, Credit Cards, Mobile Payments, Bank Deposits, Paypal, Debit Cards, Net Banking, and Cash on Delivery.

Which Credit Cards and Debit Cards Do We Accept?

We, at Rashi Ratan Bhagya, always want to provide the best possible convenience to you. Do you have Credit Cards or Debit Cards of India? Then, you will be happy to know that we accept most of the cards in this regard, such as American Express, Visa, JCB Cards, and Diner's Club via ccAvenue Payment Gateway.

When it comes to foreign Credit Cards or Debit Cards, we accept each of them via the Rashi Ratan Bhagya PAYPAL payment gateway.

How to Order Products from Rashi Ratan Bhagya?

We have left no stone unturned to create a user-friendly online platform for ordering products from us. You can also order something by calling our Customer Care team.

Does Rashi Ratan Bhagya Take Orders for Personalized Jewelry Designs for Gemstones?

At Rashi Ratan Bhagya, our main goal is to cater to your requirements and expectations for gemstones as much as possible. If you have any design in mind, you can share it with us. Our team will analyze it and reach to the conclusion whether the design will be possible for your gemstone or not.

Some designs may not be possible to materialize by hands. On the other hand, some others may not comply with the pricing whatever we have fixed for further designs. Hence, we would like to request you to email your design ideas to us. Do not forget to add the gemstone details to your email.

Next, you can place the order. Rashi Ratan Bhagya’s customer care team will reach you at the earliest after an internal analysis. We will make the best possible efforts to keep your request. Note that some designs can cost you an extra charge for manufacturing the jewelry. It depends on the detailing of the design.

Is It Possible to Check My Order Status?

Definitely! You just need to visit your Rashi Ratan Bhagya account. Hence, log in and go to “My Account.” Go to “Order” and you will get your order details.

Will I Receive Order Confirmation?

Once you complete the payment process, we will confirm your order. Next, you will receive an order confirmation email shortly after you place your order.

Where Will I Get The Order Tracking Details?

At Rashi Ratan Bhagya, we always take care of the convenience of our customers, as per our maximum capability. We send the order tracking details to all of our customers via email after the dispatching of the product. If you have any queries regarding the order shipment, feel free to call us.

Why Buy Rudraksha from Rashi Ratan Bhagya?

At Rashi Ratan Bhagya, quality comes first for us. Hence, you can always expect to receive top-notch quality, handpicked Rudraksha from Rashi Ratan Bhagya. Our experienced team makes superlative designs of Rudraksha, complying with Rudraksha science.

Does Rashi Ratan Bhagya Accept Cash on Delivery (COD) For All States?

Please note cash on delivery is not available in all states in India. We are very sorry to say that courier companies do not come with delivery services in every location. Therefore, when you complete placing your order, Rashi Ratan Bhagya customer care team will get in touch with you at the earliest lest Cash on Delivery is unavailable for your location. We will check it for your Pin Code.

We often accept Cash on Delivery for orders in most big cities and metros. However, the COD option is fully unavailable for some states. You can contact us to know the list of states.

Does Rashi Ratan Bhagya Accept COD For Every Product Available On The Website?

Our Cash on Delivery option is exclusively available for all the products that are mentioned on our website, with a price range below 20,000 INR. However, if you are requesting a customized product, the COD will only be available for the loose gemstone, not the entire jewelry.

Customized orders cost an additional amount which is the amount of the jewelry piece like the bracelet, pendant, or ring the gemstone will be mounted or placed in.

This additional amount of the base of the jewelry is charged in advance which has to be through an online payment method. As for the loose gemstone you can order it on the COD option. The final customized product will be delivered to you only after you have paid the additional amount.

Do You Support COD for Products of Any Price Structure?

At Rashi Ratan Bhagya, the COD option is applicable on all orders below INR 20,000. Orders equal to or above 20,000 are not accepted on COD. This is because we complete the COD process via different popular, trusted & genuine third-party courier companies. Each of them has their own set of COD policies. Whether a product is eligible for COD or not depends upon the location.

Moreover, the PIN codes and COD policies of the courier services keep on changing. Hence, you can reach our customer care team for the latest updates on the COD facility for your PIN code.

How Long COD Orders Take To Get Delivered?

There is no difference between the delivery period between COD orders and usual courier services . For metro cities, a COD order gets delivered within 1 to 3 days from the order dispatch date. In the case of non-metros, it often takes 3 to 7 days.

Is It Possible to Track My COD Order Online?

Definitely! We send products via couriers to our customers. Hence, you can track your products online to know about the shipment details.

After the product is shipped, you will receive an email from us with the tracking link of your shipment.

Is Opening the Package Allowed Before Paying the Price In COD?

Unfortunately no! You need to pay the price before receiving your package. It is one of the non-negotiable policies of courier services. Do not worry about the product inside the package- it will be according to your order only.

It is extremely rare to receive the wrong product. If it is the case or in case you are not happy with your product, feel free to contact us. At Rashi Ratan Bhagya, we have great return policies. Contact our customer care team to know about these policies in detail.